Policies
Booking Policy
How bookings, cancellations and session arrangements work for therapy, the RECLAIM™ programme and coaching.
- Booking a discovery call
- Session times and formats
- Cancellations and rescheduling
- Fees and payment
- Confidentiality and boundaries
- What is not offered
1. Booking a discovery call
How calls are requested, how quickly you can expect a reply and what the call covers.
[ FINAL POLICY WORDING TO BE CONFIRMED ]
2. Session times and formats
Session length, online versus in-person options and the platform used.
[ FINAL POLICY WORDING TO BE CONFIRMED ]
3. Cancellations and rescheduling
Notice periods, charges for late cancellation or non-attendance, and how to rearrange.
[ FINAL POLICY WORDING TO BE CONFIRMED ]
4. Fees and payment
How fees are quoted, payment schedules and whether packages are offered.
[ FINAL POLICY WORDING TO BE CONFIRMED ]
5. Confidentiality and boundaries
Confidentiality limits, supervision arrangements and professional boundaries.
[ FINAL POLICY WORDING TO BE CONFIRMED ]
6. What is not offered
This website is not a crisis service and does not provide urgent or emergency care.
[ FINAL POLICY WORDING TO BE CONFIRMED ]